Legal

Privacy Policy

Your privacy is important to us. This policy outlines how we collect, use, and protect your personal information.

By using and accessing the website having domain name www.superpass.in and related software application for use on wireless computing devices such as smartphones and tablets and also for use on desktop or laptop computers under the name and style of "SUPERPASS" (hereinafter referred to as "Electronic Media") which is owned, operated and managed by the Company, You agree to be bound by the terms of this privacy policy.

For the purposes of this Policy, wherever the context so requires, references to the terms "User(s)", "You" or "Your", shall mean and include the user, registered on the Electronic Media, who uses or accesses the Electronic Media or avails the Service(s) of the Electronic Media in accordance with the Terms of Use. The reference to the terms, "We", "Us", "Our", or "Company" shall mean [SUPERPASS TECHNOLOGIES PVT. LTD.].

The Electronic Media offers and enables to the User certain online products, services and features on the Electronic Media ("Services"), in accordance with the terms and conditions of use/Service of the Electronic Media, as available at www.superpass.in/terms-and-conditions ("Terms of Use").

This Privacy Policy, inter alia, states the following:

  • The type of information collected from the Users, including personal information and sensitive personal data or information relating to an individual;
  • The purpose, means and modes of collection, usage, processing, retention and destruction of such information; and
  • How and to whom We will disclose such information.

This Privacy Policy shall apply to any person who visits, browses, uses or accesses the Electronic Media or use any Services on the Electronic Media. This Privacy Policy is an electronic record in terms of the Information Technology Act, 2000, and rules made thereunder. Further, this electronic record is generated by a computer system and does not require any physical or digital signatures.

This Privacy Policy is published in compliance with section 43A of the Information Technology Act, 2000, regulation 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (the "SPI Rules"), regulation 3(1) of the Information Technology (Intermediaries' Guidelines) Rules, 2011.

Definitions

The term, "personal information" is defined under the SPI Rules to mean any information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available to a body corporate, is capable of identifying such person.

The SPI Rules further define "sensitive personal data or information" of a person to mean personal information about that person relating to:

  • Passwords
  • Financial information (bank accounts, cards)
  • Physical, physiological and mental health condition
  • Sexual orientation
  • Medical records and history
  • Biometric information
  • Information received under lawful contract
  • Visitor details provided at registration
  • Call data records

Disclaimer

BY USING AND ACCESSING THE ELECTRONIC MEDIA AND BY AVAILING THE SERVICES OR BY OTHERWISE GIVING US YOUR INFORMATION, YOU WILL BE DEEMED TO HAVE READ, UNDERSTOOD AND AGREED TO THE PRACTICES AND POLICIES OUTLINED IN THIS PRIVACY POLICY AND AGREE TO BE BOUND BY THIS PRIVACY POLICY.

Purpose of this Privacy Policy

We respect your need to understand how and why information is being collected, used, disclosed, transferred and stored. Thus, We have developed this Policy to familiarize You with Our practices and demonstrate Our commitment to the protection of Your privacy and Your personal information.

The information contained on this Electronic Media and the personal information collected by using/login or accessing this Electronic Media are stored at a secured server. The Electronic Media is owned by Us and is located in India.

Processing of Personal Data

We may process your personal data for, including without limitation, the following purposes:

Providing Our services

Facilitating interaction and transaction of the Users.

Customer service

Responding to questions/concerns and verifying orders.

Marketing (Direct)

Contacting customers to draw attention to Our services.

Commercial Use

Aggregated and anonymized form for research and business intelligence.

Disclosure of Data

We maintain a strict no-spam policy and do not rent, sell, disclose or share personal information belonging to You with other people or non-affiliated companies without Your consent, except to provide you the Services which You have requested.

We may disclose Your personal data whether by law, legal process and/or by request from public and/or governmental authorities within or outside of your country of residence.

Security

We take extensive technical and legal measures to safeguard Your personal data. The Electronic Media uses a reliable SSL certificate to ensure Your personal data is not misused. We use SSL encryption when transmitting financial or payment information.

No administrator of the Electronic Media will have knowledge of Your password. It is important for You to protect against unauthorized access to Your password, Your computer and Your mobile phone.

Activity and Health Information

With your explicit consent, our app may access your physical activity and motion data such as steps, distance, workout duration, and other sensor-based metrics through device sensors or integrated sources like Apple HealthKit, iOS Health app, or Google Fit.

We do not share, sell, lease, or use any HealthKit or Google Fit data for advertising, marketing, or data-brokering purposes.

Retention Periods

We do not keep your personal data longer than necessary for the purpose of the processing. This includes satisfying any legal, regulatory, accounting, or reporting requirements.

Contact Information

General Support

SUPERPASS, [Company Address, City – XXXXXX]

info@superpass.in

Grievance Officer

Attn: [Ms./Mr. Full Name]

grievance.officer@superpass.in